STD-01
Time on lot, not on invoice
Crew on-site within booked 30-min window or the visit is no-charge. Documented in the route log. No invoice surprises after the fact.
STD-02
Photo log per job, every job
Pre- and post-condition photos uploaded to your shared portal within 24h of the visit. VIN-tagged, timestamped, traceable.
STD-03
OEM-safe chemistry only
No raw degreasers on clear coat. No acid wheel cleaners on coated wheels. Material spec on every quote. Lot numbers on request.
STD-04
Walk-the-job sign-off
Account lead walks the lot with your designated rep before invoicing. Any flagged unit is re-worked at no charge before the truck leaves.
STD-05
Net-30 once the program clears
Initial 30 days on credit card or COD. After clean program billing, net-30 invoicing available on accounts ≥ 8 vehicles.
STD-06
Single point of accountability
One account owner from intake through invoicing. You call one number, talk to one person, get the answer on the first ring.